Piece of Mind

The Managed Workstation service provides networked personal computers that are centrally managed and supported by 3Sherpas.

• Windows Managed Workstation, with option for ad hoc Mac assistance
• Basic help desk support
• Standard operating system image and over the network delivery mechanism
• Operating system updates
• Anti-virus installation and maintenance
• Proactive security mitigations for high risk vulnerabilities
• Re-imaging for compromised workstations
• Software delivery to Windows workstations via a centralized service, including Microsoft Office and Outlook
• Software packaging
• Virtual Private Network (VPN) allows secure connections to out-of-office resources